Analytics tools and additional functionalities are also part of the package, enhancing its comprehensive capability. HubSpot doesn’t just offer basic CRM tools; it provides a comprehensive suite designed to help startups grow. From email tracking to scheduling, it covers a broad spectrum of needs. Plus, with valuable resources like the HubSpot Academy, you can get even more from the platform.

  • Keap offers a 14-day free trial, where you can manage sales automation, segment contacts, create lead capture forms, and easily track or manage your leads with the marketing pipeline.
  • When selecting a CRM, ponder these specific entails alongside the general obligations of scalability, integration capabilities, and cost-effectiveness.
  • Jeff Reeves writes about equity markets and exchange-traded funds for Kiplinger.
  • What I love the most about this tool is the ease of scheduling sales meetings and other activities.
  • It offers an organized platform to store client data, monitor client interactions, identify sales possibilities.
  • The platform also features lead routing and lead insight functionalities for optimal sales performance tracking.

Finding the best CRM for startups can be a little daunting because there are so many options out there. This CRM software also has a video calling feature that supports up to 24 participants. Some of the links that appear on the website are from software companies from which receives compensation. Salesforce is the go-to if you’re in the SaaS startup space, given its specialized features that cater to this industry. For those who rely heavily on Google Workspace, Copper stands out with its seamless integration capabilities. Less Annoying CRM lives up to its name by offering a streamlined, easy to use platform that doesn’t burden you with unnecessary complexities.

Customer Support and Service

Zoho’s Canvas design studio lets you build your own CRM interface with a simple drag-and-drop editor, allowing your business to prioritize the features it needs while cutting the clutter. This CRM software includes a variety of features, including contact management, sales pipeline management, sales process design, customizable views, and more. It also has some integrations with other software solutions in different industries, so it might be the perfect fit for your company. Zoho CRM is specifically designed for small businesses and startups on tight budgets. It offers a comprehensive contact management system with lead tracking, sales forecasting, lead scoring, email integration, and extensive customization options. Zoho CRM has an intuitive interface along with seamless integration with other Zoho tools such as Projects, Mail, and Desk.

нow to find best CRM for startups

You can also create custom reports to view the data exactly as you like. The visual charts and graphs offer you a bird’s eye view of your sales and revenue insights. Keep all the information about your potential and current customers in a centralized location. gives you access to contact cards, displaying all contact-related data, including documents, activities, and deals.

How We Evaluated the Best CRMs for Startups

If you’re looking for ways to improve how you work with prospects and clients, I recommend finding the best CRM system for the types of leads and KPIs that matter to you. Satislack CRM lets you connect with other tools like Google Drive and Box, which is a big plus if you’re already using other cloud storage tools. If a business is working with limited resources and desires an uncomplicated CRM system to maintain its customer relations, choosing a free CRM may be the wisest choice. Schedule a meeting directly from the CRM, and it’ll add it to your calendar and remind you when it’s time to meet with the prospect.

The platform also lets you manage and convert more leads into customer data automatically. You can track what works and doesn’t work for your business using HubSpot. It enables you to run complete inbound marketing campaigns from a single crm for startups platform and convert more visitors into clients. This best CRM for startups can be integrated with other marketing and customer support solutions. It offers variable pricing options so you can even stack them for an all-in-one solution.

Our Pick of the Best Free CRMs of 2023

Leveraging the best startup CRM tools is essential, as this software helps streamline customer relationships, sales, and marketing efforts. Salesflare strives to take the confusion out of CRMs by providing the right tools without all the fluff. It uses intelligent automation to collect and store information so that your representatives can spend less time in the tool and more time connecting with potential customers.

Close is an all-in-one CRM platform that’s specifically designed for startups and small businesses. In short, this functionality leverages AI and Machine Learning to identify trends within your CRM data and provide recommendations, predictions, and spot high-value leads. Also, note that pricing varies depending on the number of contacts you have. Although the free version is excellent, you’ll need to upgrade once your business needs grow so you can access more advanced features, like sales forecasting. Another advantage of Monday Sales CRM over Pipedrive is that the platform includes email marketing tools that would have otherwise been available in Pipedrive as paid add-ons.

Key features to consider in a startup CRM

Personalized customer experiences can help startups earn a reputable position. Furthermore, the CRM data is available remotely, helping sales representatives get in touch with the customers at the most suitable time, and improving the overall experience. This CRM tool aims at simplifying and streamlining sales processes to make selling easier. Close can help SMEs increase their revenue with automated follow-ups and pipeline management.

Your entire team will use it more productively if the user interface is well-designed. Overall, CRM software is an important tool for any startup looking to grow and scale successfully. Key benefits include customer retention and engagement, a better understanding of customer needs, and faster identification and resolution of customer issues. Aligning your CRM tool with your sales process is the key to fueling your growth. Still, with a bit of help, a small business can compete with a large corporation.

Best CRM for Startups 2023: Complete Guide & Reviews

Salesforce’s sales contact management feature gives a complete view of all your customers, including their activity history. You can also pull in their social data and get valuable insight into their issues and comments. Easily manage all your customer communication across websites and apps with one universal inbox. This best free CRM for startups gives your whole sales team one place to view, manage, assign, and reply to every customer’s conversation. Hubspot’s CRM software gives you access to a centralized dashboard where you can organize and manage all your contacts.

нow to find best CRM for startups

Adam Enfroy Ventures LLC may link to content or refer to content and/or services created by or provided by third parties that are not affiliated with Adam Enfroy Ventures LLC. Adam Enfroy Ventures LLC is not responsible for such content and does not endorse or approve it. Sales reports are easier to generate and are generally more accurate with a CRM system that tracks your sales metrics. A CRM system should allow you to track various sales metrics, such as conversion rate, number of deals, and average deal size. The last thing you want is to be locked into a contract with a CRM provider that charges extra for each user you add.


Armed with such knowledge will help to gain an advantage over competitors to survive and thrive in the harsh business landscape. Embark on the CRM journey with confidence, unlock your startup’s full potential by leveraging an exceptional CRM system tailored to the unique requirements. It has integrations with over 60 apps, including native integration with Gmail and Outlook. Additionally, it’s great for teams because you can manage who sees each lead/client, which helps make sure that your personal information stays private.